AI is helping people create exciting applications and new ways to serve customers, cure diseases, prevent security threats, and much more. Rapid progress continues to unlock increasingly more opportunities for enterprises and scientific research where AI can make a big impact. Many believe that the real-world potential for AI is highly promising. Speaking at a 2016 AI conference in London, Microsoft’s chief envisioning officer, Dave Coplin observed, “This technology will change how we relate to technology. It will change how we relate to each other. I would argue that it will even change how we perceive what it means to be human.” Apparently, the best is still to come.
Conventional wisdom leads you to think that when a company knows its customers, it ends up providing better service, increasing loyalty, and generating more sales. Right?
Yes, but the truth lies between what is desired and what is achieved.
Opera Solutions has been helping Fortune 500 companies apply Big Data analytics to address challenges in operations, sales, and marketing, among other business functions. In today’s business climate, one of the most relevant challenges is how businesses can most effectively grow revenues from their existing customers. We have chosen this to be the topic of our next webinar.