For every customer you have, there are dozens more with similar attributes waiting to hear from you.

Michael Jahrer, VP of applied machine learning at Opera Solutions, proves his data science mettle by using deep learning to predict who will be a safe driver in the year ahead. 

Porto Seguro, the third-largest insurance company in Brazil, set out to improve its predictions of who would file an insurance claim in the next year. The company sponsored a competition through Kaggle, the premier platform for predictive modeling and analytics competitions, and our own Michael Jahrer, VP of applied machine learning, took home the win. 

Online shoppers are getting antsy. They’re spending less time thinking about purchases before buying — or leaving a site — and drastically shrinking marketers’ opportunity time. We explore the latest trends in online personalization — and how to keep up.

We spend a lot of time talking about personalization in marketing. That’s because it’s both the most profitable way for our customers to leverage artificial intelligence and the most challenging. A new paper by Seth Earley, published in IEEE’s November/December issue of IT Professional, lays out some of these challenges and addresses how best to overcome them.“AI-Driven Analytics at Scale: The Personalization Problem” touches on many of the issues our customers face every day, including maximizing data scientists’ time, developing use cases in a timely fashion, and even using a Signal Layer to help expedite the process. It also cites a new study that examines exactly how much time companies must apply their personalization insights in a real-time setting.

Managers and executives at all levels are now expected to be at least familiar with how machine learning models are built and deployed. However, if you don’t have a formal data science education, reading through industry publications is not very helpful: High-level use case descriptions and marketing materials too often present machine learning as somewhat of a dark magic powering their products; technical publications tend to be incomprehensible for a nonspecialist, and how-to guides simply list the steps without giving sufficient background as to why each step is needed, which limits understanding. 

Many people are under the impression that great marketing is an art, but the field of data science has introduced a scientific component to marketing campaigns. Clever marketers are now relying on data more than ever to assess, test, and plan their strategies. Although data and analytics will never replace the creative minds behind the best marketing campaigns, they can provide marketers with the tools to help improve performance. 

In our new podcast series, The Data-Driven CMO, Opera Solutions Senior Vice President John Kelly interviews Julie Cary, CMO of La Quinta Inns and Suites, who has developed a strong reputation as both a traditional and digital marketer in her dde-long tenure with the company. She discusses the steps taken to integrate Big Data and data science into La Quinta’s everyday marketing operations.

Julie shares how she balanced marketing, technology, data science, and IT and secured the necessary budgets to develop a robust digital marketing environment with tangible marketing results.

Here at Opera Solutions, we often refer to data equity, which we define as not just the amount of data you have, but also the ability to derive value from it. And to get value from your data, you need to ensure it is high quality. But how? Knowing the answer could make the difference between data equity and data bust. 

Shopping around for a Big Data analytics solution is a daunting task for anyone. But for those who are somewhat familiar with data science, a common area of misunderstanding — and underestimating — is clustering techniques. Whether the assumption is that all clustering techniques are created equal or that a company needs only one or two clustering techniques, business buyers are often left scratching their heads. The fact is several types of clustering techniques exist — each with its own strengths and weaknesses — and companies need access to a variety of techniques to accomplish optimal results.

Opera Solutions is pleased to announce its new podcast series, the Data-Driven CMO. With an increasing focus on technology and Big Data, the marketing profession must rapidly learn how to use such technologies as predictive analytics, machine learning, and artificial intelligence. 

At Opera Solutions, we have helped several global companies transform their marketing using our predictive analytics software. However, technology and products are only part of the story, and we wanted to bring the organizational and human perspective on this transformative shift to light. Our new podcast series opens the discourse through direct conversations with some of the most technically adept marketing leaders.